Verify script implementation
desktop and mobile web environment
- Open your browser’s Developer Tools and go to the Network tab.
- Apply a filter for the relevant script or resource (e.g., brandmetrics).
- Navigate to a page where the script should be delivered.
- Verify that the script request (e.g., your_site.js) is present and returns 200 OK.
- After the initial script request, check for a request to a numeric bundle script (e.g., 65568.js) and ensure it loads successfully.
- Once the bundle is loaded, you may see a collector request (e.g., c.js?site…), which is used by the script for survey-related checks.
- If you can confirm that these three requests occur in sequence, your implementation is likely functioning correctly.

Force a survey
Normally a survey is only delivered to a user who has been exposed to a campaign and are within the frequency group were looking to retarget. Here are the instruction on how to bypass that prerequisite and force the survey
- Select or create a measurement that is active (indicated by green in the portal).
- Survey Configuration: On the Survey Configuration tab, ensure it is set to “Show surveys in” the site where you want to run your test.
- Get the pixel ID: Go to the Preview Survey and Tags > Tags tab and copy the measurement’s pixel ID.