Verify script implementation

desktop and mobile web environment

  1. Open your browser’s Developer Tools and go to the Network tab.
  2. Apply a filter for the relevant script or resource (e.g., brandmetrics).
  3. Navigate to a page where the script should be delivered.
  4. Verify that the script request (e.g., your_site.js) is present and returns 200 OK.
  5. After the initial script request, check for a request to a numeric bundle script (e.g., 65568.js) and ensure it loads successfully.
  6. Once the bundle is loaded, you may see a collector request (e.g., c.js?site…), which is used by the script for survey-related checks.
  7. If you can confirm that these three requests occur in sequence, your implementation is likely functioning correctly.

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Force a survey

Normally a survey is only delivered to a user who has been exposed to a campaign and are within the frequency group were looking to retarget. Here are the instruction on how to bypass that prerequisite and force the survey

  1. Select or create a measurement that is active (indicated by green in the portal).
  2. Survey Configuration: On the Survey Configuration tab, ensure it is set to “Show surveys in” the site where you want to run your test.
  3. Get the pixel ID: Go to the Preview Survey and Tags > Tags tab and copy the measurement’s pixel ID.